Privacy Policy
Last Updated: February 24, 2025
1. Introduction
This Privacy Policy describes how Midnight Slate Labs LLC ("we", "us", or "our") collects, uses, and shares information in connection with your use of our website, services, and applications (collectively, the "Services"). This Privacy Policy applies to all users of Filmbase, a platform where users can manage information about their film photography inventory.
We are committed to protecting your privacy. Please take the time to read this Privacy Policy carefully.
2. Information We Collect
2.1 Information You Provide to Us
Account Information
- For Free Accounts: Name and email address
- For PRO Accounts: Name, email address, and billing information
Content
- Information you input into the Service about your film photography inventory
- Film images that you upload for EXIF data (metadata) modification
- Communications with us via email, chat, or other means when you seek support or otherwise contact us
2.2 Information We Collect Automatically
Usage Information
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, operating system)
- Interactions with the Service
- Performance data and error reports
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 Providing and Improving the Services
- Providing, maintaining, and improving the Services
- Processing transactions and managing your account
- Responding to your comments, questions, and requests
- Personalizing your experience
3.2 Analytics and Performance
- Monitoring and analyzing trends, usage, and activities in connection with our Services
- Using Posthog to analyze user behavior and improve the user experience
- Using Sentry to track and fix errors, bugs, and performance issues
- Detecting, preventing, and addressing technical issues
3.3 Communication
- Sending you technical notices, updates, security alerts, and support messages
- Communicating with you about features, products, services, and events
- Providing news and information we think will be of interest to you
3.4 Legal Compliance
- Complying with legal obligations
- Protecting our rights, privacy, safety, or property
- Protecting against legal liability
4. Data Storage and Security
4.1 Data Storage
Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information.
4.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Image Storage Policy
- Film images that you upload are stored for a maximum of 7 days
- These images are used solely for EXIF data (metadata) modification
- Images are automatically deleted after the 7-day period
- Images are not shared with any third parties
4.3 Security Measures
We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Sharing of Information
5.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:
- Stripe for payment processing
- Digital Ocean for database and storage services
- Posthog for analytics
- Sentry for error and issue handling (product improvement and support)
Each of these service providers has their own privacy policies governing how they use the information they receive.
5.2 Compliance with Laws
We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
5.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
6.1 Access and Information
- The right to access personal information we hold about you
- The right to request information about how we process your data
6.2 Correction and Deletion
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information (subject to certain exceptions)
6.3 Restriction and Objection
- The right to request restriction of processing of your personal information
- The right to object to processing of your personal information for certain purposes
6.4 Data Portability
- The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format
- The right to transmit that data to another service
6.5 Consent Withdrawal
The right to withdraw consent at any time, where our processing is based on your consent.
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
7. Children's Privacy
Filmbase is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete this information from our servers.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.
8. International Data Transfers
Midnight Slate Labs LLC is based in the United States, and our servers and those of our service providers (Digital Ocean, Stripe, Posthog, and Sentry) are primarily located in the United States. If you access Filmbase from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using Filmbase, you consent to the transfer of your information to the United States and the processing of your information in the United States. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Third-Party Services
10.1 Stripe
We use Stripe for payment processing. When you make a payment, your payment information is collected and processed by Stripe. We do not store your full credit card details on our servers. For more information, please see Stripe's Privacy Policy.
10.2 Cookies and Tracking Technologies
We use cookies and similar tracking technologies. These help us understand how you use our Service, which allows us to improve our Services and your experience.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Midnight Slate Labs LLC
Email: support@filmbaseapp.com
By using our Service, you acknowledge that you have read and understood this Privacy Policy.